US Shipping

We have happy customers all over the US from Illinois to Texas who have had no issue with shipping of our products. Of the over 200 orders we have sent to the US only a few have been problems (usually US Customs). Many months go by with no shipping problems then we hear about an issue.

Although it is your responsibility as the customer to follow your local laws, as your supplier we want to provide you with the best information we can to help.

Basic facts: International Law

CITES - the international rules on the import and export of live animals and plants has no restrictions on Rhinoceros beetles. As far as we are aware this is also the case in the United States.

Problem 1 – lack of knowledge

The US and CITES regulations describe animals which are banned from import. Animals that ARE allowed are just not mentioned. We all know that some beetles are pests, but not Rhinobeetles and in fact they serve a crucial recycling role in ecology. But sometimes border staff with insufficient experience or knowledge mistake Rhinobeetles for the banned animals and seize them.

Problem 2 – officialdom

Our understanding of the US regulations is that the import of the beetles is allowed but officially requires an import license. In our experience these complicated licensing and import arrangements are designed for commercial importers and not individual citizens. In fact, if you try to use the licensing process then they normally suggest unofficially you just go ahead but don’t tell them.

Problem 3 – no way back

By the time you hear some officer has misclassified your animals then it is usually too late. Once categorised as pests they are immediately destroyed by freezing. One customer tried to go through the process of claiming compensation for this but gave up as it was taking too much of their time.

What do we recommend?

We can advise, but it is your decision. The animals are completely safe for your country but there is a small chance that they may be stopped by customs.

  • If they are stopped by customs then we can provide any information you need, but they will be discussing it with you, not us.
  • We and our shipping agents are not responsible for the actions of the Customs and there is no redress or refund from us, our shippers or Paypal. This is the normal as it is classed as government action outside our control.

You need to decide

If you do not order, we will understand but if you order we will ship as normal, in all likelihood arrive without problems.

Last modified onThursday, 24 May 2018 15:27

Rhinobeetle UK

 68 Northridge Road, Gravesend, DA12 5AY,UK

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